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Privacy Policy

Information We Collect

Effective Date: 17/11/2024

At Fortex, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services or interact with us, in compliance with applicable laws and regulations.

Information We Collect

We may collect the following types of information:

1. Personal Information

  • Name
  • Contact details (email, phone number, address)
  • Payment information

2. Non-Personal Information

  • Browsing data (IP address, browser type, device information)
  • Cookies and usage data

How We Use Your Information

We use your information to:

  • Provide and manage our services
  • Process payments and maintain subscriptions
  • Communicate with you about updates, promotions, or service changes
  • Improve our services and website functionality
  • Ensure compliance with legal and regulatory obligations

Disclosure of Your Information

We do not sell or share your personal information with third parties except in the following circumstances:

  • To trusted third-party service providers assisting in delivering our services (e.g., payment processors, IT support)
  • To comply with legal obligations or respond to legal processes
  • To protect the rights, property, or safety of Fortex, our clients, or others

Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access, update, or correct your personal information
  • Withdraw consent for data processing where applicable
  • Request deletion of your personal information (subject to legal obligations)
  • Opt-out of receiving marketing communications

To exercise these rights, contact us at hello.fx@fortex.services.

Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. By using our site, you consent to the use of cookies unless you adjust your browser settings to disable them.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal information from children.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The effective date will always be noted at the top.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: hello.fx@fortex.services
  • Phone: 1300 614 740
  • Address: 58 Deeds Road, North Plympton, SA 5037